Frequently Asked Questions

Choose a live draw, select the number of entries you want and complete checkout. A confirmation is sent to your email straight away.

Each competition shows its own maximum entries per person on the competition page.

Each competition page lists the exact closing date and time. The draw takes place shortly after closing.

We contact the winner directly using the email address used at checkout and publish the result on the Winners page.

Visa, Mastercard, Apple Pay and Google Pay are accepted at checkout.

Yes — a receipt is emailed to you for every order and is available in your account.

No. Your entries and orders are linked to the email address you use at checkout — sign in with that email to view them.

Sign in and open My Entries to see the numbers for every competition you have entered.

Yes. A postal free entry method is available for every competition and carries the same chance of winning as a paid entry.

Full instructions, including the address and the details to include, are on the Free Entry Method page.